BP Norway, in collaboration with Mintra AS, has developed an application that will facilitate improved learning from investigations of unwanted incidents – across company lines.

“We have already started using ‘Lesson Learned’ in our company,” tells BP Norway’s Bjarte Skulstad.  “Our goal is to see this application developed into an industry standard for learning.”

The Entire Organisation Shares Learning – With an Entire Industry
‘Lesson Learned’ gives employees an opportunity to contribute to a learning organisation.

“Our employees and our contractors can enter information about unwanted incidents (Lessons) using a web-based interface,” tells Skulstad.  “The company’s administrator can then decide which incidents (Lessons) to publish and make searchable for the entire organisation.”

The company administrator can also decide which of the published company incidents (Lessons) to share with the entire industry.

“Access to learn from incidents (Lessons) shared with the entire industry will be free of charge,” tells Skulstad.

The Entire Organisation Can Search for Relevant Learning
All company employees and contractors can search for relevant learning in published incidents (Lessons).

Users then have access to the following information:

• What happened?
• Why did it happen?
• How can we keep it from happening again?

Users can choose whether they want to print out one-pagers, see graphic material, resource documentation, or the like.

Subscribe and Share
Users can subscribe to learning within certain categories.  When new incidents are published, the user receives an e-mail with key information about the incident.

Users can also easily share relevant incidents (Lessons) with colleagues and collaboration partners.

Learning across Industries
Mintra will launch an industry-wide solution for the oil industry during the first quarter of 2010.

“In addition, we will be launching an industry-wide solution for the energy industry,” tells Mintra’s Randi Sekkeseter, “giving energy companies the same opportunity to collaborate on learning from unwanted incidents.  To facilitate transfer of experience across industries, we will gather representatives from both industries regularly.  Interest in the Offshore and Energy HSE Conference indicates a great interest in transferring experience between industries.  With the conference still a whole month away, more than 170 people have registered to attend this inter-industry meeting between the energy industry and the oil industry.”

Mintra will also launch the ‘Lesson Learned’ solution internationally during the second quarter of 2010.  In addition, the company is working to find opportunities for an industry standard for learning from unwanted incidents in the construction industry.

Search – Find and Share
At BP Norway, ‘Lesson Learned’ has received strong support from top management.  During the first quarter of 2010, Rebecca Wiles, Managing Director of BP Norway, will send out a letter to all the company’s suppliers, with the following closing:

“We must be better able to communicate Lessons Learned (LL) to each other and to use this learning to improve ourselves. As a follow-up on this point from us, we would like to communicate our new database for LL.

See link:  http://lessonlearned.no/bp/search.htm.

We recommend all companies to contact Mintra AS (http://www.mintra.no) and log in to the database and register your own LL, so we can all search, find and share relevant LL.”

In addition to BP Norway, others have also taken initiative in this industry-wide project.

“We decided to get on board with this collaboration to be able to contribute both internally, in AAK, as well as externally, to the entire energy industry and oil industry, so we can all work together to learn from unwanted incidents,” tells Magny Landre, HSE&Q Manager at AAK Group.

Information Meeting about Industry-Wide Collaboration
Mintra AS would like to invite you to an information meeting about this industry-wide collaboration.  The meeting will be held directly following the closing luncheon at the Offshore and Energy HSE Conference. 

This information meeting is free of charge but, due to limited space, you must register by 28 February 2010 if you plan to attend.

Place: Radisson Atlantic Stavanger (same hotel as the HSE conference)
Date: 10 March 2010
Time: 2 p.m. to 3:30 p.m. (directly following the closing luncheon at the HSE conference)

To register, send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it